In this Microsoft Teams Introduction level training course delegates will learn the basics of using Office 365 and its MS Teams services, including the role of Teams, Channels, Files, Meetings and Chat.

After completing this course delegates will be able to:

  • Create and Manage a team’s user base
  • Work with Channels, Groups and Chats
  • Upload files and collaborate
  • Communicate with colleagues via chat, video and meetings


  • 01

    Microsoft Teams Introduction

    • Introduction and Glossary

    • Teams Tour

    • How to create a Team

    • How to join a Team

    • How to manage a Team

    • How to use Channels

    • How to use Files

    • How to use Wiki

    • How to start a meeting

    • How to make meetings more engaging

    • How to share your screen

    • How to improve your presentation/meeting organising skills

    • How to use Chat

    • How to use Search

    • Conclusion


  • When does the course start and finish?

    The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.

  • How long do I have access to the course?

    How does 1 years access sound? After enrolling, you have unlimited access to this course for 365 days - across any and all devices you own.

  • What if I am unhappy with the course?

    We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 14 days and we will give you a full refund.


Jonathan Pollinger is NILC's social media trainer and has been showing companies, charities and organisations how to make the most of social networks like Facebook and Twitter since 2009, before social media was mainstream. Whether it’s increasing sales or improving your customers' experience; social media can help. Jonathan helps organisations achieve their business objectives using proven social media strategies and tactics that work. With over 100 recommendations on LinkedIn, Jonathan is a sought after commentator and regularly discusses social media and technology on BBC local radio, at business conferences and in his blog.

Jonathan Pollinger

Lead Social Media Trainer